Privacy Policy

Last updated: October 2025

Trust Property Care is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This policy explains how we collect, use, and protect your data when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information:

Personal details such as your name, phone number, and email address when you submit a form or contact us.
Property details or service information you provide in relation to a maintenance request.
Basic technical data, such as your IP address and browser type, to help us improve our website experience.

2. How We Use Your Information

We use your information to:

Respond to your enquiries or service requests.
Arrange maintenance visits and follow-up communication.
Improve our website, services, and customer experience.
Send updates or information about our services (only if you have opted in).

We never sell or share your information with third parties unless required by law or necessary to complete a service you have requested.

3. Data Storage and Security

All data is stored securely and only accessible to authorised personnel.

We take appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of your personal data.

4. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Ask for corrections or deletion of inaccurate or outdated information.
Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Trust Property Care

+971 58 698 0425